Norfolk Auto Repair

I loved how quick the service was and that they gave me a very honest opinion about the car I was interested in buying. They also have amazing hours. I will definitely be going back.

The unicorn of all auto repair shops! Top knotch work done at reasonable prices by honest & knowledgeable staff. I’m a pretty descent mechanic myself but I been getting my cars inspected here for years and they always give a detailed and understandable health diagnosis on my cars. They recommend things that need to be done for safety/reliability purposes but don’t try to make you spend money on stuff you don’t really need. I needed brake and PS fluids replaced badly but ended up going with the “Royal Flush” on my 01 Taurus with 120k miles. After new oil, brake, ps, & transmission fluids flushed/filled with synthetics and fuel system service the car runs like a dream. My heat works better (they replaced a short vacuum line & topped off my wiper fluid no charge), the motor runs smooth and shifts seamlessly, the steering wheel turns easier, braking/pedal feel improved, better gas mileage... thanks to Car Masters! Recommend this shop to everyone! I work on cars and have tools but sometimes I just don’t have the time or feel like getting greasy. I trust the guys here to take care of my vehicle as if it were there own and so should you. This review wasn’t paid, just a show of my appreciation for a well deserving hard working shop.

Called ahead to do a checklist for getting my car inspected. They gave me a rundown of what to expect and answered all my questions. When i showed up, they took care of me as soon as they could which was quick. They keep you updated on the inspection process and the staff is friendly. (They also take care of military). Paid with no problem and even applied for my NAPA card. It’s a great deal for future maintenance and repairs for you car. Thanks guys! Especially Zach, F.

Went to Carmasters today for the second time. The staff was polite, helpful and professional. Prices were reasonable and service was completed in a very good time. I will continue to use Carmasters when I need work done on my car. This was a very good experience!

You guys were amazing as always!

Great place to have car repairs, no need to go anywhere else

Friendly and fast service while getting a state inspection. Would definitely recommend and will be a repeat customer.

Went in to have my transmission flushed, due to it being a little sluggish. After they looked at it, they told me all I really needed was to have the transmission filter changed, which turned out to be much cheaper. Car runs great now! I appreciate the fact that they could have charged me much more for something I didn't need, but didn't.

I had excellent service, and that prices were average, within reason. I will go back again when the need arises.

I found you guys about a year ago when I needed my first safety inspection. I've never had a regular mechanic before, and sometimes it can be daunting for a girl my age to try to find one. I'm so happy I found CarMasters! I trusted them with my car the moment I met them and still do. Theyve been there for several emergency repairs as well as regular maintenance, and I couldn't be happier. The prices are decent, but it's the people that have me coming back because I know that the car and I are in good hands. Charles and Tamara are particularly awesome :) thanks guys!!