This is absolutely the best auto shop I have found in Norfolk. I was able to drop my car off and instead of waiting they gave me a courtesy ride home and picked me up when it was finished. Very friendly and professional. I will definitely be going back when needed.
Thanks for the service!
As always the best customer service
Very Proficient and effective on repairs and diagnosis of vehicles
Very proficient and effective on diagnosis and repair of vehicles. Its worth the price to get the job right the first time
Excellent customer service, timely diagnosis, diagnosed a problem no one else could, provided a rental, and discounted the diagnosis cost due to the "separate" problems actually being the same. Very honest, can't praise enough. Thank you!
courteous and through
Made an appointment for oil change. Went to appointment, checked in. Had a seat in their customer waiting room. Not a long wait. Was told I needed 2 air filters and was given a price on each. (Regular air filter and a cabin air filter) Went with the regular filter for this visit. ( need to make an appointment for the other). People are friendly, make you feel at home. These people take care of you. I love Charlie! She is just so nice, friendly, and knowledgeable.
I started off bringing my car here for an inspection and now they service all my vehicles. They are very polite and honest with the work that needs to be done.
Carmasters Automotive LLC has both a dropbox as well as a lockbox that can be used for drop off or pick up anytime to not only maintain social distancing but can save time when we are helping other customers. By calling ahead we can provide you with a combination code for our lockbox. We are regularly disinfecting both our lockbox and dropbox. We can also utilize digital estimates and invoices as well as payments over the phone. As team members availability permits, we can also provide pick up and drop off services including our rental vehicles, please call 757-456-0722 for details.
We are now offering text to pay. Please call us for more information.
We are extending the same service to our customers to help keep you safe. Offering 50% off the cost of cabin air filters and automotive HVAC disinfecting sanitizer. YES, half off the normal price of both!
Parts, labor, tax out the door, for a vehicle’s automotive HVAC disinfecting sanitizer service with 50% off without a cabin air filter is $49. With the cabin air filter replacement prices vary, but with 50% off most are under $109 out the door!