5

Excellent service. I'm happy with the speed and attention that was paid to my vehicle.

4

In addition to wheel alignment, the starter motor had to be replaced because sometimes the car wouldn’t start. The battery was brand new so we knew that wasn’t the problem. Turned out it was the starter motor (an OG in a 2004 car)! So far it certainly feels better to drive, but it cost 650 to replace. And we had the headlights “defogged.” In the past, I’ve used those DIY kits but they just don’t compare. Car Master made the headlites look brand new! So definitely worth the cost. The diagnostic was a bit pricy at around $260, but for that price we got a nice list of all that needed to be done so in the end it wasn’t that pricy. They gave military discount and if paid in cash there was no credit card fee. Many things listed to do (like light bulb & air filter replacements) were super easy to do ourselves & were quite pricey. These took seconds to do but their labor cost was $40-60 each. These things they shouldn’t charge this much- I think these should be done for free just pay the part price. Overall they did a great job & we’ll return but for major issues.

5

Thank you for leaving us a 5-star rating, Christian! We appreciate your support for our business, and were happy to replace your vehicle's clutch pressure plate and disc set. Thanks for coming in and choosing Carmasters Automotive!

- Carmasters
5

757 402 0060

5

Thank you for you 5-star rating, Josue! We are happy to be at service to you, and appreciate you choosing Carmasters Automotive to provide your vehicle's state inspection.

- Carmasters
5

Nice place. Great full service repair shop. Allows appointments for state inspections. Will keep them in mind for oil changes and general repairs as needed. Very clean. Polite professional staff.

5

I called and spoke with Robert on a Friday evening, and was able to get squeezed into a Saturday morning appointment. I appreciated the text messages with pictures, to give me additional information about what needed to be replaced and Robert checked in with me throughout the process. I didn’t feel rushed out and was offered an oil change as my mine was overdue even though it wasn’t my initial reason for visiting. Overall, I was pleased and may switch from my current maintenance provider.

5

I spoke with Robert on a Friday evening and was able to be squeezed in to a Saturday morning appointment. I went in for an inspection, but they were also able to get my oil changed and tires rotated. I felt that I was treated fairly and informed of the cost of each service prior to completion. Lastly, as a female, the place didn’t have the “creepy” vibe that a lot of mechanic places do and has nice waiting area.

5

5

Thank you for coming by, Edriel! We appreciate you choosing Carmasters Automotive and hope to see you again soon!

- Carmasters
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