Norfolk Auto Repair

Chuck the Service Technician did a phenomenal job getting my kitten purring like a kitten again! My water pump was about to go out and the diagnostic quickly assessed the issue. This is my second time meeting Richard the Service Advisor. His customer service and attention to detail can only be described as "ABOVE AND BEYOND". He made sure that every question I had got answered and continually checked on me to ensure that everything was okay with me during my wait. Car Masters got to my vehicle way earlier than expected and have done an exemplary job. Jim Bennett, you were in hiring these 2 gentleman. To all of the folks in the Hampton Roads area, I've been coming to Car Masters for many years, now. I will continue to trust their A1 Service for many more to come. YOU SHOULD TOO!!!

Theses are honest mechanics. I appreciate the work they have done to my car.

Friendly, professional, if a bit pricey, but you definitely get what you pay for

Amazing service!! I love the pictures and detailed descriptions given!!!

Carmasters always does a great job, no matter what you bring your car in for. I discovered them through my girlfriend, who'd been going there for quite some time (I did my own work for quite a while) and decided I'd give them a shot. They haven't disappointed me yet!

I received a text message for a recommended service to be done while my car was there for a oil change and was informed what my total bill would be. I authorized the service to save time of making an appointment.

Very helpful and professional! They took my vehicle last minute and were still very prompt with service. Staff was very friendly and informative. Definitely will recommend them!

Thanks for all you do! Keeping my car safe-!

at first i was shocked over the tire repair bill. but after i spoke to the service dept i know why there is alot to patching a tire i was wrong for posting my comment .don anderson

The staff was wonderful and reassuring.i only went there for a oil change but the shop had vehicles before mine but the shop manager gave me a ride home so I waited comfortably at home while vehicle was serviced.