5

The level of professionalism everyone displayed was outstanding. Fantastic service.

5

Best place to get an inspection 🙌

5

Was told my wait would be no more than 3 and a half hours. I was there 6 hours, and still had to leave my car there over night. All i wanted was an inspection.

5

Your staff was very courteous and helpful.

4

Such a relief! I got a new inspection sticker after being very anxious whether my vehicle would pass or not based what I heard from another mechanic. Luckily, Carmasters are not money hungry and allowed me financing options and worked with my budget. They took me to my car and physically showed me what was wrong with my car. I highly recommend this place.

We were happy to do a state inspection and replace the wiper blades on your 2003 Toyota Prius! Thank you for the five star review Shyloh!

- Carmasters
5

Good service

5

The customer service is always great. They listen and always educate. I look forward to the videos sent to describe issues with your vechicle so u can have an better understanding after their evaluation.

5

The staff was friendly and informative. I always have a hard time finding a mechanic for my Taurus, especially at a reasonable price. The were patient and finished in a timely manner with a great rate. I highly recommend Carmasters Automotive!

Thank you for the five star review and recommendation Denisha! We're happy to take care of your Taurus and get you back on the road!

- Carmasters
4

Tried to call while working after closing spending extra time that we were no billing you for to get your old Mazda Rotary engine to start after sitting a few days in the cold but only phone number goes to Hampton University. The vehicle came to us after you reported someone else replaced a clutch about 200 miles ago and still was not working properly. You did not have us diagnose it, instead requested the clutch slave and master cylinder be replaced. Your CARFAX service history has no record of spark plugs being replaced since 2010, with Mazda normal maintenance recommending replacing spark plugs every 37,500 miles which you have over double that mileage. We also showed you the many cold no start flooding reported failures in our technical subscription reference material. Based on the cold no start and no record of plugs being replaced we recommended replacing plugs which you agreed to pay for. Old plugs were fuel fouled, still did not start with new plugs. We stayed late and removed plugs for free, performed Mazda de-flooding bulletin/procedure while you were writing this 1 Star review. Good News your engine is running now, God Bless and Good evening, please continue to enjoy the fee use of our rental car.

- Carmasters
5

Jim is simply the best. His expertise and testimony helped me win a judgement against an another company who passed a car that should never have passed inspection. Definetly recommend him and Car Masters especially if you need expert testimony. Thank you for your help Jim.

We are very happy to hear that your inspection went well and that Jim was so helpful. Thank you for the five star review, we look forward to working with you again!

- Carmasters
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