Vehicles

Napa Warranty Badge | Carmasters Automotive

Mercedes-Benz Auto Repair Shop
in Norfolk, VA

1150+ reviews

Service and Repair of Mercedes-Benz Vehicles

When it comes to Mercedes-Benz, Carmasters Automotive in Norfolk, VA stands out for its unparalleled service. Quality. Luxury. Performance—These are things you expected when you purchased your Mercedes-Benz. Mercedes, the oldest continuously operating automotive company in the world, is one of the three top luxury automotive brands; and it continues to set high standards in automotive excellence. As a Mercedes owner, you agree with the Mercedes slogan: “The best or nothing.”

But top quality shouldn’t just stop at the vehicle you purchase. When you own a quality car, you need quality service for all of your repair and maintenance needs.

It doesn’t make sense to settle for anything less than the best for your Mercedes-Benz, and our shop offers the highest quality service and repair of Mercedes vehicles in the area. From the moment you walk through our door until you leave satisfied with the results, our team strives to give only the best service to you and your vehicle.

Many shops focus only on getting the job under the hood done as quickly as possible, but our dedicated technicians go above and beyond to exceed your customer service expectations. Whether your Mercedes-Benz needs major repairs or routine maintenance, our expert team of certified technicians stand ready to provide the quality service your vehicle deserves.

Put our service to the test by calling our shop or stopping in to schedule an appointment today!

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Repair Services

UNMATCHED CUSTOMER Experience

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Brake REPAIR

Ensure your safety on the road with timely brake repair. Properly functioning brakes are essential for safe driving, and addressing any issues early prevents more costly repairs and accidents.

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Engine DIAGNOSTICS

Quickly identify and fix engine issues with advanced diagnostics. Regular engine checks help prevent breakdowns, improve performance, and extend the life of your vehicle.

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HYBRID SERVICE

Specialized care for hybrid vehicles ensures optimal performance and efficiency. Routine maintenance keeps your hybrid running smoothly and reduce overall repair costs.

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OIL CHANGE

Routine oil changes are essential for maintaining engine health and ensuring optimal performance. Fresh oil reduces wear, improves fuel efficiency, and extends your engine’s lifespan.

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Client Testimonials

What People Say About Us

"The team at Carmasters did a GREAT job of taking care of my vehicle! Amanda got me scheduled right away when I called in and once I arrived they got my car in and out fast and easy! They provide ALL the services that my car needs which is why I will definitely be using them again to service my vehicle."

by Nzinga Henderson

"The customer service was awesome, and they didn't give me any trouble with the state inspection. I had to get some repairs done, but they didn't try to rip me off. They even had my car done the same day. I'll definitely go back there for future repairs and inspections. Happy customer"

by Aleah Fritchman

"They were very kind and were able to get me in for an inspection very quickly! The wait time wasn’t even that long. I was on with my day within an hour from checking in! I’m thankful I got everything I needed and quickly too. So I definitely recommend this location!"

by Tristan Martinez

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Mercedes-Benz Service Mechanic Near Me

Proudly Providing Car Repair and Maintenance to the Residents of Norfolk, VA and Nearby Areas

Located in the heart of Norfolk, VA, Carmasters Automotive is your go-to destination for expert auto repair services. Our shop is conveniently accessible for vehicle owners throughout Norfolk and surrounding areas. Whether you’re in need of routine maintenance or specialized repair services, our certified team ensures your car gets the care it deserves. We proudly serve the following nearby cities and towns: