Norfolk Auto Repair

Mission Statement:

Carmasters Automotive LLC was founded with the commitment of providing the best professional service while maintaining an honest, competitive cost. We at Carmasters Automotive LLC are ever determined to improve our Quality of Service and Parts while maintaining the Best Possible Pricing to ensure our customers of reasonably priced and reliable automotive car-care. In setting our high standards of service, we use only trained/qualified ASE Certified Technicians.

One of the reasons I decided to open my own shop was as a young sailor in the 80s and into the 90s, several shops that I went into in the Virginia Beach and Norfolk area treated me and others very poorly when getting state inspections because I was a mechanic and did as much work myself as I could and went to shops when I needed inspections, alignments, tires, things that I did not have the expensive special tools to do myself. After being treated poorly for years I decided to open my own shop and so others would have a place to go and not be treated the way I had been. Since opening my shop all of those other shops are no longer in business. I always believed in a lot of training for my staff, training my team makes for happier customers and employees.

Our Team

All of our staff themselves or their family are Veterans!

Chuck
Senior ASE Technician, State Inspector, Shop Manager, his brother in law Veteran

Jordan
State Inspector Technician

Joshua
State Inspector Technician, Uncle Veteran

Mike
ASE Technician, State Inspector, Veteran

Charlie
Service Advisor, Husband and Father Veteran

Jason
ASE Master Technician, State Inspector, Team Leader, assistant manager, Grandpa Veteran, Mom Civil Servant

John
State Inspector Technician, Father Veteran

Nikolas
ASE State Inspector Technician, Wife Active Duty Veteran
(Nick is going to be deployed oversea to Japan. We will be holding his job until his safe return.)

Joe
ASE Parts Manager, Service Manager, Veteran

Dale
Service Advisor, Father Veteran

Jim
Owner, World Class Technician, State Inspector, retired Veteran