5

Thank you again for excellent service.

Thank you for the conversation, the honest review in person and telling me what I need to improve on. I enjoy a real review, with true feedback that I can share and improve on. Thank you.

- Carmasters
5

As always great customer service!

5

Very accommodating

5

Thank you for the five-star rating! We're happy to see you had a positive experience at the shop, and hope to see you back for future automotive service needs!

- Carmasters
5

Thank you for the five-star rating! We're happy to see you had a positive experience at the shop, and hope to see you back for future automotive service needs!

- Carmasters
5

Thanks for the kind rating! We're glad to see you had a five-star experience for your state inspection. We look forward to seeing you for future service!

- Carmasters
5

Great service great staff

4

Were willing to fit me in for a state inspection to a busy schedule due to multiple no shows. One of the few shops with longer hours that I've seen. Instead of just replacing parts with a weak parking brake, the technician was willing to do the adjustment instead of first replacing parts. It's simple but I appreciate the effort in diagnosis & repair instead of defaulting to replacing parts first. The shop uses AutoVitals Customer Portal so it's easy for you to see and get updates about work on your vehicle to your phone, with notes directly from the technician and service writer. I appreciate shops that lean into these systems as it helps with communication and means you don't have to wait around at the shop. That said they have a small, but decent waiting area with complimentary drinks and free wifi if you have to wait with your vehicle. Definitely would consider coming back for more work and re evaluate for a higher review. Without more work done I don't want to just say five stars over a simple inspection but so far so good.

5

Thanks for the kind rating, Devon! We're so glad we were able to help with your fluid leak and get you back on the road! We look forward to seeing you the next time you have automotive service needs.

- Carmasters
5

Great service

Carmasters Automotive, LLC is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Carmasters (757) 456-0722 if you have any issues in accessing any area of our website.