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Norfolk Auto Repair

1331 reviews
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Give Us A Call:(757) 456-0722
5

Just got a ticket for an expired inspection so the Google search for an immediate inspection began. After 4 “sorry we can’t do it today” calls I got in contact with Carmasters. I was preparing myself for the let down I received the prior four calls before. I spoke with the GM Tracy and she saved the day got me in and got me right. I’m definitely gonna recommend this place to anyone because the customer service I received today was completely wonderful. Thanks again Tracy

Jamal, thank you for taking the time to reach out to provide our team member a shout-out! We're happy to have been able to help out with the situation and get you into our shop for your inspection service. You are very welcome and we are always happy to help! We appreciate the five stars!

- Carmasters
4

No comment

Thanks Linda for the nice review. Please let us know what we can improve on to earn that 5th star! We appreciate your business!

- Carmasters
5

Excellent and fast service!

Thankyou Felicia for the 5 Star review. Our mission is to keep your vehicle on the road safe and reliable. We appreciate the business!

- Carmasters
5

An excellent and quick process.

Thankyou Christian for the great review! Carmasters appreciates your continued business!

- Carmasters
5

Improves with every visit.

Thankyou Carlos for the great review! It's our mission to keep our valued customers vehicles on the road safe and reliable. We appreciate the opportunity to service you!

- Carmasters
5

Love that you can make an appointment for the State Inspection here. Staff is always friendly.

Thankyou Mary for the excellent review! We feel like we have pretty fantastic customers and we enjoy keeping your vehicles safe and reliable on the road. Thanks for the business!

- Carmasters
5

I had a state inspection, tie rod replacement. alignment, tire replacement, and oil change. All were completed quickly and professionally, with my car in and out in less than 5 hours. Very satisfied with service.

Bob thanks for the great review. We appreciated our valued customers continued business!

- Carmasters
5

The team at Carmasters (Norfolk) are extremely professional, helpful and even went above and beyond to ensure I had Transportaion back home while maintenance was being done on my vehicle "even after working hours.". Quality of work is always second to none, highly recommended!

We try to be as accommodating as possible knowing repairs to your vehicle aren't always convenient. We appreciate your business & thanks for the 5 star review.

- Carmasters
5

Recommend Carmasters 100%. I had an oil drain issue caused my another shop that they fixed and were very honest about everything that happened.

Glad we could get your issue resolved. Our mission is to keep our customers on the road safe and reliable. We appreciate the trust and are grateful for the business. Thanks for the great review!

- Carmasters
5

Awesome service! Very professional, as always! Even though a slight detail was missed in my last visit there! They forgot to include my safety inspection in the list of things to work on in my minivan.... we're all human! Besides that the service was exceptional as always!

Thanks John for the excellent review. I'm not sure how we overlooked including that one service in the past but I'm glad we do 5 star work on what we do. We appreciate our valued customers business.

- Carmasters
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Carmasters Automotive, LLC is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Carmasters (757) 456-0722 if you have any issues in accessing any area of our website.