5

I went for oil change and found I had a bad headlight and dirty air filter. Jim's men go above and beyond in coustomer service

Thanks Dennis, glad to see you, still owe you that cup of coffee when you are ready.

- Carmasters
5

You guys did an excellent professional job! couldn't be happier keep things going i will definately be recommending you guys to some friends of mine!

5

We have been taking our cars here for over 2 years and have always received professional and courteous service. I never feel like they are trying to rip us off. The first time I went I must have looked like a crazed single mom and would have been the best person to try to rip off but they worked with me to explain what was wrong, what was needed, and explained their pricing (which was fair). From that experience I told my husband this was the only place we would go and it is.

5

Requested an "inspection buy" for a used vehicle I was thinking about purchasing. Thanks to CarMasters I saved myself from buying a lemon!

Thanks Daniel, we pride ourselves on being very thorough so you will always know as best as possible the condition of your vehicle both before purchase and after

- Carmasters
4

The actual check-in, performing the work was great. However, I received an automated email stating I had an appointment which I did not set up. I sent an email back requesting another date but did not receive a response. I called, spoke with Josh (I think) and set the appointment for Tuesday, 7/16 but then received a confirmation for 7:30 7/15 which I kept. Please do not set appointments without asking. No problem with a reminder notice and then mutually pick a time.

5

The entire staff at CarMasters Automotive is always friendly, honest, courteous, and knowledgeable. They do their best to get the job done right the first time and the pricing has been fair and reasonable.

5

Mike does a good job of explaining what is being done and why. I'll be back.

5

Extremely professional, courteous, fair, and fast! I will most definitely be returning to CarMasters in the future. They offer highly competitive rates by shopping around for the best price on parts for you and are very efficient. I had my car back within 12 hours of even asking about services (including the time to order parts). They even send you a reminder e-mail and have a couple of loaner cars available to rent. But the big difference between them and other places I've been to is their professionalism.

thanks Rebecca

- Carmasters
4

We have one more thing to do to the Mercedes (a sensor) but unfortunately to this point it is still doing the same thing (cutting off) when accellerating and stopping (often).Maurice Huff

5

Very nice shop with great hours. by the book state inspections. Computer based labor rates witch is industry standard. Went out back and talked and to the (owner) while they finished my inspection and saw quality work going on on all of the vehicles in the shop and they where using the right tools for the job. (you would be surprised how many shops in this area don't and more that likely cause damage to peoples cars with improper tool use.). Shop was relativity clean ( the back lot had some scraphnel chucks that could have been picked up as they where on the way into one of the bays) they had a nice loby with some comfy chairs and tv with the game on. They seamed to take their time and do jobs right ( witch might mean a longer wait for people in a hury) but in the end that's what you want. They stock a full compliment of royal purple products and seam to have good connections with local parts venders. It looks like they use gates belts and pulleys and water pumps witch while a little more expensive is what I would put into my own car and what many major manufactures use to make new cars. They accept all major credit cards with a $10 minuim purchase (seriously they are mechanics whats going to be less the 10 bucks) and cash. They do not accept checks. If I didn't do my own work this is where I would bring my vehicle. A+

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