The actual check-in, performing the work was great. However, I received an automated email stating I had an appointment which I did not set up. I sent an email back requesting another date but did not receive a response. I called, spoke with Josh (I think) and set the appointment for Tuesday, 7/16 but then received a confirmation for 7:30 7/15 which I kept. Please do not set appointments without asking. No problem with a reminder notice and then mutually pick a time.