Norfolk Auto Repair

Very nice shop with great hours. by the book state inspections. Computer based labor rates witch is industry standard. Went out back and talked and to the (owner) while they finished my inspection and saw quality work going on on all of the vehicles in the shop and they where using the right tools for the job. (you would be surprised how many shops in this area don't and more that likely cause damage to peoples cars with improper tool use.). Shop was relativity clean ( the back lot had some scraphnel chucks that could have been picked up as they where on the way into one of the bays) they had a nice loby with some comfy chairs and tv with the game on. They seamed to take their time and do jobs right ( witch might mean a longer wait for people in a hury) but in the end that's what you want. They stock a full compliment of royal purple products and seam to have good connections with local parts venders. It looks like they use gates belts and pulleys and water pumps witch while a little more expensive is what I would put into my own car and what many major manufactures use to make new cars. They accept all major credit cards with a $10 minuim purchase (seriously they are mechanics whats going to be less the 10 bucks) and cash. They do not accept checks. If I didn't do my own work this is where I would bring my vehicle. A+

Went to get my Honda Goldwing inspected. Took more time to fill out paperwork then the wait for inspection. The staff were courteous and fast. Will us Carmasters again when the need arises.

Always takes my vehicle that day and gets the job done right and in a timely manner. They're prices are pretty baseline for most services and the customer service is excellent!

Second year taking my vehicle for an inspection at CarMasters. So far, have not been disappointed. Courteous, honest, efficient, and good at what they do!!! Would recommend taking your vehicle there.

Been Here Twice For InspectIon Haven't Had Any Problems... Most Places Try To Get You On Dumb Shit So Far Haven't Experienced That With CarMasters

Mike and his team have done an awesome job on my vehicles.. With a complete replacement of my engine and subsequently my engine baby with all the other components... It was executed flawlessly and expeditiously with all lines of communication kept and provided in a timely manner.

Tammy was excellent in communication and keeping me informed of what was being done with my vehicle. The free loaner helped out so much and was very appreciated. I will continue to use them for my car needs. I felt as though the staff knew who I was and not just "someone with car problems".

excellent

it was a pleasant experience, front desk reps were professional and polite. Tech was very informative on how to make the process quick.

I am always treated as a valued customer. I feel I get good service and will recommend the business to any of my friends and family. I feel Jim and his staff look out for my best interest.