Articles:

The Carmasters Automotive Guide To Wheel Alignment

It's no surprise that your vehicle will drive better if all the wheels are pointed in the same direction. That's called wheel alignment. If your wheels are out of alignment you may notice that your vehicle pulls to one side or the other. Something that Norfolk drivers won't notice right away, but will if they keep driving when they're out of alignment, is that their tires are wearing unevenly and fairly quickly. That's because when the vehicle is pulling to one side, you have to steer it back straight. The outside of the tire just wears out fast because you're constantly turning, which can be very exhausting on a long road trip in VA – fighting to keep the vehicle going straight down the road. Some of the things that commonly throw a wheel out of alignment are slamming into a pothole, smacking a curb or hitting something like a rock. And it doesn't have to be a big shock, it can just be the regular bumps and bangs of daily Norfolk driving that add up a ... read more

Change Your Oil, VA Drivers!

Jan 1st, 2021 As engine technology advances, recommended oil change intervals have gotten longer.  High-quality oil in a well-engineered engine has led to extended intervals.  Here’s the problem:  With longer oil change intervals, it’s extremely important to follow them closely.  Back in the day of 3 months or 3,000 miles, if you went an extra month or an extra thousand miles, your oil was still fresh enough that it didn’t have time to build up much sludge. But if your recommended interval is 6,500 miles and you go over another thousand, you’re getting into heavy sludge territory. You absolutely need to follow mileage intervals very closely.  And don’t forget your severe service schedule.  If you do a lot of stop and go driving, short trips, drive in dusty or polluted conditions, hot or cold weather, or haul heavy loads, you’re driving in severe service conditions.  Is your driving closer to the regular schedule ... read more

Simple Answers: Serpentine Belt

Question: My Carmasters Automotive said I need a new serpentine belt but I don't see any cracks in it. Does it really need to be replaced? Carmasters Automotive Answer: I appreciate your concern. Old style neoprene belts would crack with age, making it pretty obvious to Norfolk drivers when they needed to be replaced. Nowadays, serpentine belts are made from a different material that doesn't crack or glaze the way neoprene did. Stepping back, the serpentine belt transfers power from the engine to various accessories like the alternator, power steering pump and air conditioning compressor - even the power brakes and water pump on some vehicles. Modern serpentine belts have several grooves running their length. These grooves mate with the pulleys on the accessories. When the belt is within its useful life, it spins the accessories at the designed speed. Over time, belt material is worn away. When as little as 5% of the material is lost, the be ... read more

Reasons Behind a Faulty Car Heater

Reasons Behind a Faulty Car Heater

Nothing disrupts your morning commute like a faulty car heater, especially in the winter season when you need your car's heater the most. Imagine driving to work with your car's interior feeling like an ice-box; this is nothing short of miserable, especially if the temperatures in winter drop to -20 degrees Celsius like in Canada. So why does a faulty car heater cause such misery? Well, without it, your defroster cannot blow warm air inside the vehicle. This means the only difference between you and another person who is walking is the speed. If you notice that your windshield is a little foggy, then it might be time to pay your mechanic a visit. Common Causes of a Car Heater Breakdown Your car heater can stop working for a number of reasons; Low water/anti-freeze level that can result from a leak in the vehicle's cooling system. A faulty thermostat that prevents your engine from warming up properly. A faulty blower fan. A heater fan that isn't working properly ... read more

Carmasters Automotive Spring Newsletter

Carmasters Automotive Spring Newsletter

Carmasters 1st Quarter 2020 Newsletter I would like to bring everyone up to date. First, I would like to wish everyone the best in these difficult times. With Automotive repairs and services being considered essential services by Virginia and most states, we have stayed open especially with so many of our customers also working in essential jobs such as military, 1st responders, health care including government vehicles we service. We are taking even more precautions than normal to reduce the risk to our customers and team. Since our last newsletter, we have added to our team as well as our equipment, capabilities, services, and warranties. Everyone, please welcome to our  ... read more

Customer Appreciation Day!

Customer Appreciation Day!

Come on out for the Carmasters Automotive customer appreciation day event, On Monday, October 14th at 931 East little Creek rd. from 12:00 pm until 4:00 pm. There will be free food and drinks, also meet Radio host Dave Pillatsch from 11:10 am, Let’s Talk Cars Radio.  Also, come meet our new Service Manager Joe Garvin with 30 plus years in the automotive industry, Mr. Garvin was the manager at our local NAPA Auto Parts store before joining our team. We offer a 36 month 36-thousand mile nationwide warranty, on all parts and labor performed by our technicians, we have rental vehicles for anyone over the age of 21 who holds valid insurance which we often cover the cost of the rental on most repairs to keep you on the road while you repairs are being made. We offer Military discount, along with Fleet discounts We take great pride in all your automotive needs and treat you like family. For customers who have not been to our new location, we are at 931 East Little Cre ... read more

Langley Speedway Tickets give away

Every Friday Starting March 29th through October 11th Carmasters will be giving away a pair of 2019 tickets to Langley Speedway. Any Customers that are in for service can enter for each week’s drawings. Wining customers will be notified VIA Email & Text as well as announced on Facebook. Tickets are valid for all Saturday night weekly racing, not valid for CARS touring series/special events. We would like to thank all our great customers and come out to the track and support all the young rookies working on cars and competing

Check/Service engine lights

FYI, most computers when they know something is wrong stop running monitors and self test because with something wrong can get false results. Problem with that is that there may be more than one problem with vehicle but only the first problem may be reported and identified because some on board testing may have stopped after first problem occurred. AFTER REPAIR, CODE(S) NOT CURRENTLY PRESENT. YOUR COMPUTER WILL NOW START PERFORMING SELF TESTING, THAT WAS STOPPED BECAUSE OF PREVIOUS CODE(S)/DTC(s). IF NEW DRIVE CYCLE SELF TEST FINDS NEW PROBLEM AND TURNS ON CHECK ENGINE/SERVICE ENGINE SOON LIGHT, RECOMMEND RETURN FOR NEW DIAGNOSTIC, OR YOU CAN LEAVE VEHICLE (SOMETIMES OVERNIGHT), PAY FUEL AND LABOR COST FOR DIAGNOSTIC TECHNICIAN TO DRIVE FOR SEVERAL DRIVE CYCLES. This note is to help inform the customer how a automotive OBD (on board diagnostic) computer works with self testing and monitors, some continuous work. Most have to meet ” enabling” condition(s) to run which also ... read more

Auto Care Association and ASE Honor Newest World Class Technicians

Seventeen automotive technicians have qualified for the 2017 World Class Technician Award. The Auto Care Association and National Institute for Automotive Service Excellence (ASE) recognize these technicians who have tested and obtained ASE certification in 22 specialty areas during the 2016 test administrated by ASE. The 2017 World Class Technicians are: Dale Banfi, Downers Grove, Ill. James Bennett, Jr., Norfolk, Va. Justin Buckler, Mechanicsville, Md. Karl Chabowski, Rolling Meadows, Ill. Joe Gould, Hastings, Fla. Kenneth Grabowski, Rolling Meadows, Ill. Kelley Hatlee, Gillespie, Ill. Matt Krull, Lester Prairie, Minn. Andrew Lewis, Island Lake, Ill. James Mcleod Sr., Newmarket, Ontario, Canada Dwayne Myers, Woodsboro, Md. Gary Sapp, Pensacola, Fla. John Steinacker, Lamy, N.M. Tony Tasillo, Moffat, Ontario, Canada Lewis Vicinus Jr., Millville, N.J. John Villa, San Luis Ob ... read more

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