5

have going there for 4 yrs.

4

I had just got an oil change 2 weeks prier an was charged another fee for the samethinge when I got my inspection.NOT COOL!!!!! I feel you should have checked your records to see when my last change was done and not charge me again to do something that didn't need to be done. That won't stop me from comming in to your shop cause you are awsome but just be on your P's and Q's a bit more PLAESE!!!!!

I am sorry you did not have the most positive experience your last visit. Our records indicated that it had been over 2 months since last oil change and no no history before that. Technicians base their recommendations on the condition of the oil as well as mileage. With a couple of months and a couple of thousand miles especially if the prior oil was very dirty it would have been normal to have and appearance than would include maintenance recommendation, I apologize that was not better explained and will give Michael some additional guidance.

- Carmasters
5

honest, dependable, reliable

4

I came here to get an ABS sensor replaced after Pep Boys told me the dealer was the only one that could do the job (which I knew was not the case). CarMasters diagnosed the problem and ordered the part. I brought it back in and the repair was done quickly and professionally. Very pleased.

4

I have always had great service with Carmasters. They are good at their job and also great friends.

4

THANK YOU CAR MASTERS FOR WORKING WITH ME TO TAKE CARE OF TWO MAJOR ISSUES AT A TIME...WHILE I HAD THE RENTAL!!!!!!!!!!

5

I always have great service from Carmasters

5

This is the absolute best shop in the area! We used to use this shop, and changed to a shop nearer to us. The new shop did a very poor job repairing our car. Back we went to Carmasters, and they fixed what was wrong with our car. I wouldn't trust my car to anyone else. I don't know why these other people gave the shop such a poor rating, but if they had a problem, all they would need to do is speak to the owner. He'll make sure the problem is addressed.

5

When I arrived in this area, a friend recommended Carmasters to me. The service, quality of work, and fair price I received was second to none.I have now been going to Carmasters for 9 years and have never had a lesser experience than I had on day one.Jim, Chuck, and the staff at Carmasters are the ones to see when you need service on your car or truck. I will continue to go to Carmasters and recommend them to anyone in need of a mechanic.

5

Recently I took one of my vehicles in for a state inspection. I wasn't completely happy with the service I received and wrote an unfavorable review here. Know this – this company reads these reviews and takes action. I took my other vehicle in today for a state inspection and my past review was brought to my attention. The manager, Mike, politely explained to me the effects the roads in this area have on vehicles and successfully made every attempt to satisfy an “unsatisfied customer”. I must admit that this company treats its customers very well and makes them feel like coming back again and again. I will continue to do so and even go out of my way to make Carmasters “my mechanic”.

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