I had just got an oil change 2 weeks prier an was charged another fee for the samethinge when I got my inspection.NOT COOL!!!!! I feel you should have checked your records to see when my last change was done and not charge me again to do something that didn't need to be done. That won't stop me from comming in to your shop cause you are awsome but just be on your P's and Q's a bit more PLAESE!!!!!
I am sorry you did not have the most positive experience your last visit. Our records indicated that it had been over 2 months since last oil change and no no history before that. Technicians base their recommendations on the condition of the oil as well as mileage. With a couple of months and a couple of thousand miles especially if the prior oil was very dirty it would have been normal to have and appearance than would include maintenance recommendation, I apologize that was not better explained and will give Michael some additional guidance.