Most people in Norfolk, VA, come to their service advisor with specific services in mind and an idea of how much they’ll be spending. Sometimes, a vehicle wellness inspection and a review of your service history will uncover additional items that require attention. How should you react to that?
Here’s some advice: It’s not as if your service advisor is saying “Do you want fries with that?” or “Supersize for 59 cents more.” Carmasters Automotive’s service advisors are not recommending something extra or something you don’t need. Recommendations are either based on the manufacturer’s maintenance schedule or on a problem uncovered during an inspection.
An important part of the service advisor‘s role is to help you understand the manufacture’s recommendations: recommendations that cover every system on the car and are set by the engineers that design the vehicle. If VA drivers followed every one of those recommendations they would save money on fuel, enjoy better performance, be safer and avoid a lot of breakdowns and repairs.
Your Carmasters Automotive service advisor is an educator who will help you with a plan for catching up scheduled services and a partner in taking care of your family’s vehicle priorities – they are there to help you manage your vehicle needs.
Stop by or give us a call.
931 E Little Creek Rd.
Norfolk, VA 23518