What Norfolk Drivers Should Do After a Car Accident

Getting into a car accident can ruin a lot more than just your day. So, consider these tips to make sure the damages aren't worse than you originally think:

1. Make sure everyone is ok, and call 911 to report the accident. Not only will this help in case of serious injury, it will also enable official documentation - which may save you a lot of frustration and money later.

2. Call your insurance agent to find out what information he/she needs.  Listen to any advice based on their experience and based on your coverage and role in the accident.

3. Exchange insurance and contact information with the driver of the other vehicle. If you can, take your own photos of the scene and damage with your cell phone.

4. Follow the directions of your agent to file a claim, if necessary, and consider the repairs that might be needed. But remember, if your insurance agent tells you that you have to use a certain shop, check the laws in VA. Many states prohibit insurance companies from requiring you to use their contracted facility. You also want to be careful that your service center doesn't use inferior parts that may void your warranty.

If you have any questions about vehicle repair after your accident, please call our professional service advisors at Carmasters Automotive. We'll be happy to answer any of your questions.

 

Carmasters Automotive
931 E Little Creek Rd.
Norfolk, VA 23518
757.456.0722

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